PURCHASE COURSES AND CERTIFICATIONS

Please note that US courses must be purchased separately. To purchase US courses, please click here.

Crawford CAT Adjusters receive a 35% discount on all KMC Continuing Education courses! Use Code CAT2025 at checkout!

35%

Savings on CE’S

Communicating With Clients On Their Terms

The Communicating with Customers course consists of three modules:

Module 1 - Empathy: This module helps users understand what empathy is and how to enhance their ability to empathize.

Module 2 - Communication: This module helps adjusters understand the importance and benefits of effectively communicating with customers and their roles and responsibilities as well as how to identify causes of communication failures.

Module 3 - Active Listening: This module helps adjusters understand what active listening involves, and hone in on their active listening skills and ability to respond to what another person is saying.

States:

Alberta, ARKANSAS, British Columbia, DELAWARE, FLORIDA, KENTUCKY, LOUISIANA, Manitoba, MINNESOTA, NEW HAMPSHIRE, NORTH CAROLINA, OKLAHOMA, ONTARIO, Quebec, Saskatchewan, WYOMING

$30 Buy now