This course fulfills the state requirement that adjusters complete an Ethics course. This first of three modules deals with the basics of ethics as applicable to the insurance profession, stressing various characteristics of behavior that makes ethics the highest standard as opposed to law, which is the minimum standard. We then examine need for insurance regulation and the applicability of state or federal insurance law and the unfair claims settlement practices acts and other deceptive trade practice acts. The final module focuses on the "good faith" nature of the insurance relationship between the insured and the insurer, and discusses how insurers can become involved in "bad faith" litigation and its adverse results.

The approximate times to complete each module in the course are listed below. Please keep in mind that times vary as people learn at their own pace.

1. Basics of Ethics - 60 minutes
2. Insurance Regulation, Ethics and Unfair Claims Act - 60 minutes
3. Ethics and Preventing Bad Faith - 45 minutes

Total course approximate time: 3 hours